Terms and Conditions

By accessing or using the MufaGifts website (www.mufagifts.in), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Intellectual Property

All content on this website—text, graphics, logos, images, and software—is the property of MufaGifts or its content suppliers and is protected under applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without prior written consent.

2. Use of the Site

You agree to use the Site only for lawful purposes. You may not:

  • Use the site in any way that violates any applicable laws or regulations.
  • Attempt to gain unauthorized access to the Site or its systems.
  • Engage in any conduct that may interfere with or disrupt the Site’s operation.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and specifications are accurate. However, we do not warrant that the content on our Site is always complete, accurate, or up-to-date. Minor variations in color, size, and texture may occur due to display settings and materials used.

4. Pricing and Payment

  • All prices are listed in Indian Rupees (₹) and may be changed without prior notice.
  • We accept payments through credit/debit cards, net banking, and select digital wallets.
  • For customized orders, partial or full advance payment may be required as per the order agreement.

5. Shipping and Delivery

  • We offer shipping across India. Delivery timelines vary by location and product.
  • Any delivery date provided is an estimate and not a guarantee.
  • Additional delivery charges may apply for reattempts if the customer is unavailable during the initial delivery.

6. Returns and Refunds

  • Customized or personalized products are non-returnable.
  • Refunds are only issued for unbranded, non-customized items that are defective or damaged during transit. See our Refund Policy for full details.

7. Cancellation Policy

  • Orders for customized items cannot be canceled once production has started.
  • For eligible cancellations, contact our Customer Service team as soon as possible with your order number.

8. Limitation of Liability

MufaGifts shall not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use the Site or products, including but not limited to errors, delays, or data loss.

9. Warranty Disclaimer

All products and services are provided “as is” and “as available.” MufaGifts disclaims all warranties, expressed or implied, including merchantability and fitness for a particular purpose.

10. Variation Tolerance

All products are subject to industry-standard tolerance levels:

  • Measurement tolerance: ±2 to 4 inches.
  • Color/Fabric variations: May occur naturally and are not considered defects.

11. Dispute Resolution

Any disputes related to orders, payments, or product issues will be addressed as per the terms of the purchase agreement. Jurisdiction lies exclusively with the courts in Bangalore, India.

12. Changes to Terms

MufaGifts reserves the right to revise these Terms & Conditions at any time. Continued use of the Site implies acceptance of the updated terms.

13. Contact Information

For queries or support: